| Questions | Answers |
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Can I have regular customers?
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- Yes, Add Regulars in the Admin section.
- They can then be searched using any field, Name, Address, Phone, Email, ID etc.
- You can provide them with log in access for order ahead / remote ordering capability.
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Are customer loyalty features supported?
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- Yes, Visit Count and Cumulative Total is provided for Regulars.
- You can provide them with log in access for order ahead and remote ordering capability.
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Does the system work off line?
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- Yes, work on line or off line.
- If the Internet connection becomes slow you can quickly switch to Off Line mode, continue to operate as normal.
Then switch back to On Line when the Internet connection is available.
- SplitAbility can run on a low bandwidth connection and can operate easily on a phone data connection.
- All data is cached locally and synchronised with the On Line data when reconnected.
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Which devices can I use?
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- Anything that can run an Internet browser.
- Any type of desktop computer.
- Any tablet.
- Any touch screen or smart phone.
- Basically there are no specific hardware requirements.
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Can I operate a paper-less kitchen with synchronised POS screens?
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- Yes, the system is specifically designed to implement this type of productivity gain.
- You can have as many logged in screens as you wish and all screens will show the same data.
- By time, by table, a one second update time is guaranteed.
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Can I print when Off line?
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How do I move customers between tables in the POS?
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- Select "New.." -> "Transfer.."
- Select the table to transfer to.
- Hit transfer and the move is done!
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How many user logins can I have?
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- As many as you wish.
- Fast locking local users.
- Non-admin remote users.
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How many terminals can I have?
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- You can have as many terminals as you wish.
- All terminals update automatically.
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Miscellaneous orders/adjustments?
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- Select the customer/time stamp.
- "Misc+/-", add in the amount and notes if desired.
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Discounts and surcharges?
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- Select the "Total" panel at the bottom of the receipt.
- Enter in the percentage.
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